Jobs / Education and social services / 21-1093.00

Social and Human Service Assistants

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

US jobs
437,860
Median wage
$45,930 a year
Job family
Education and social services

Can agents do the work of social and human service assistants?

We read the evidence for the whole job family, Education and social services: Unmeasured (no change in 12 months)

No direct benchmark gives a success rate.

0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 12%Present research or technical informationNot measured
  • 10%Assist others to access additional services or resourcesNot measured
  • 8%Develop patient or client care or treatment plansNot measured
  • 7%Interview people to obtain informationNot measured
  • 7%Provide support or encouragement to othersNot measured
  • 6%Teach life skillsNot measured
  • 6%Monitor individual behavior or performanceNot measured
  • 6%Confer with healthcare or other professionals about patient careNot measured

Benchmarks for the job family

These cover work in education and social services, not always this occupation's tasks.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

  • GDPvalby OpenAIProject level · Wins plus ties against experts
    84.9%GPT-5.5 · Apr 2026
    Strong
  • TutorMoments-Previewby Ai2Task level · Mean of appropriate scaffolding and appropriate rigor (evaluation-aware prompt)
    0.93GPT-6 Astra · 5 Oct 2026
    Saturated

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
  • Develop and implement behavioral management and care plans for clients.
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Submit reports and review reports or problems with superior.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Oversee day-to-day group activities of residents in institution.
  • Assist in locating housing for displaced individuals.
  • Consult with supervisor concerning programs for individual families.
  • Demonstrate use and care of equipment for tenant use.
Other job titles for this occupation (59)

Addictions Counselor Assistant · Advocate · Clinical Assistant · Residential Care Assistant · Social Services Aide · Social Services Assistant · Social Work Assistant · Social Work Associate · Social Worker Assistant · Case Aide · Case Management Assistant · Case Management Coordinator · Case Work Aide · Certified Peer Specialist · Child Advocate · Child and Youth Care Practitioner · Children's Aide · Client Advocate · Clinical Social Work Aide · Community Advocate · Community Aide · Community Development Aide · Community Organization Aide · Community Program Assistant · Counseling Aide · Counselor Aide · Court Advocate · Direct Support Specialist · Domestic Violence Advocate · Family Advocate · Family Service Aide · Family Service Assistant · Food Management Aide · Gerontology Aide · Group Activities Aide · Home Visitor · House Visitor · Housing Assistant · Human Services Assistant · Intake Worker · Management Aide · Neighborhood Aide · Peer Support Specialist · Psychological Aide · Service Aide · Shelter Advocate · Social and Human Services Assistant · Social Service Aide · Social Service Designee (SSD) · Social Welfare Clerk · Social Worker Aide · Support Worker · Therapeutic Assistant · Victim Advocate · Welfare Aide · Welfare Service Aide · Welfare Visitor · Youth Advocate · Youth Development Practitioner