Can Agents Work?

Jobs / Food service, cleaning, and personal care / 35-2011.00

Cooks, Fast Food

Prepare and cook food in a fast food restaurant with a limited menu. Duties of these cooks are limited to preparation of a few basic items and normally involve operating large-volume single-purpose cooking equipment.

US jobs
641,070
Median wage
$30,890 a year
Job family
Food service, cleaning, and personal care

Can agents do the work of cooks, fast food?

We read the evidence for the whole job family, Food service, cleaning, and personal care: Not yet (first measured in the last 12 months)

Direct benchmarks exist, but agents complete less than 20% of their tasks.

Evidence: BEHAVIOR Challenge 2025, 12.4% of tasks fully completed (Full task success rate).

0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 43%Prepare foods or beveragesNot measured
  • 13%Clean tools, equipment, facilities, or work areasNot measured
  • 7%Provide food or beverage servicesNot measured
  • 6%Inspect completed work or finished productsNot measured
  • 6%Stock supplies or productsNot measured
  • 5%Measure physical characteristics of materials, products, or equipmentNot measured
  • 5%Dispose of waste or debrisNot measured
  • 5%Execute financial transactionsNot measured

Benchmarks for the job family

These cover work in food service, cleaning, and personal care, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Operate large-volume cooking equipment, such as grills, deep-fat fryers, or griddles.
  • Take food and drink orders and receive payment from customers.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Prepare specialty foods, such as pizzas, fish and chips, sandwiches, or tacos, following specific methods that usually require short preparation time.
  • Verify that prepared food meets requirements for quality and quantity.
  • Serve orders to customers at windows, counters, or tables.
  • Wash, cut, and prepare foods designated for cooking.
  • Clean, stock, and restock workstations and display cases.
  • Cook and package batches of food, such as hamburgers or fried chicken, prepared to order or kept warm until sold.
Other job titles for this occupation (17)

Cook · Cook Line Worker · Fast Food Cook · Food Cook · Fry Cook · Fryer · Grill Cook · Line Cook · Pizza Cook · Pizza Maker · Fast Food Fry Cook · Fast Food Worker · Food Service Cook · Fryline Attendant · Grill Line Cook · Snack Bar Cook · Specialty Cook