Can Agents Work?

Jobs / Food service, cleaning, and personal care / 39-4021.00

Funeral Attendants

Perform a variety of tasks during funeral, such as placing casket in parlor or chapel prior to service, arranging floral offerings or lights around casket, directing or escorting mourners, closing casket, and issuing and storing funeral equipment.

US jobs
31,090
Median wage
$35,680 a year
Job family
Food service, cleaning, and personal care

Can agents do the work of funeral attendants?

We read the evidence for the whole job family, Food service, cleaning, and personal care: Not yet (first measured in the last 12 months)

Direct benchmarks exist, but agents complete less than 20% of their tasks.

Evidence: BEHAVIOR Challenge 2025, 12.4% of tasks fully completed (Full task success rate).

0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 28%Move materials, equipment, or suppliesNot measured
  • 11%Provide general assistance to others, such as customers, patrons, or motoristsNot measured
  • 8%Perform administrative or clerical activitiesNot measured
  • 7%Clean tools, equipment, facilities, or work areasNot measured
  • 6%Counsel others about personal mattersNot measured
  • 6%Identify business or organizational opportunitiesNot measured
  • 5%Arrange displays or decorationsNot measured
  • 4%Direct organizational operations, activities, or proceduresNot measured

Benchmarks for the job family

These cover work in food service, cleaning, and personal care, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Greet people at the funeral home.
  • Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
  • Close caskets at appropriate point in services.
  • Direct or escort mourners to parlors or chapels in which wakes or funerals are being held.
  • Place caskets in parlors or chapels prior to wakes or funerals.
  • Offer assistance to mourners as they enter or exit limousines.
  • Clean funeral parlors or chapels.
  • Arrange floral offerings or lights around caskets.
  • Clean and drive funeral vehicles, such as cars or hearses, in funeral processions.
  • Act as pallbearers.
  • Supervise funeral processions and assist with cemetery parking.
  • Deliver floral arrangements or other items to family members of the deceased.
Other job titles for this occupation (17)

Funeral Assistant · Funeral Associate · Funeral Attendant · Funeral Director · Funeral Greeter · Funeral Home Assistant · Funeral Home Associate · Funeral Home Attendant · Cemetery Services Specialist · Funeral Service Attendant · Funeral Services Assistant (FSA) · Greeter · Mortician Helper · Pallbearer · Removal Technician (Removal Tech) · Undertaker Assistant · Undertaker Helper