Arbitrators, Mediators, and Conciliators
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
- US jobs
- 9,210
- Median wage
- $75,530 a year
- Job family
- Legal
Can agents do the work of arbitrators, mediators, and conciliators?
We read the evidence for the whole job family, Legal: Some tasks (first measured in the last 12 months)
Agents complete 20% or more of the tasks (or projects) on a direct benchmark.
Evidence: Legal Research Bench, 55.3% of tasks completed.
0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 17%Make legal decisionsNot measured
- 13%Discuss legal matters with clients, disputants, or legal professionals or staffNot measured
- 11%Consult legal materials or public recordsNot measured
- 8%Mediate disputesNot measured
- 8%Record information about legal mattersNot measured
- 7%Investigate criminal or legal mattersNot measured
- 7%Prepare legal or regulatory documentsNot measured
- 6%Research laws, precedents, or other legal dataNot measured
Benchmarks for the job family
These cover work in legal, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Prepare written opinions or decisions regarding cases.
- Apply relevant laws, regulations, policies, or precedents to reach conclusions.
- Conduct hearings to obtain information or evidence relative to disposition of claims.
- Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
- Rule on exceptions, motions, or admissibility of evidence.
- Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
- Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
- Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
- Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
- Research laws, regulations, policies, or precedent decisions to prepare for hearings.
- Issue subpoenas or administer oaths to prepare for formal hearings.
- Set up appointments for parties to meet for mediation.
Other job titles for this occupation (26)
Alternative Dispute Resolution Coordinator (ADR Coordinator) · Arbiter · Arbitrator · Divorce Mediator · Family Mediator · Federal Mediator · Labor Arbitrator · Labor Mediator · Mediator · Public Employment Mediator · Adjudicator · Alternative Dispute Resolution Mediator (ADR Mediator) · Arbitration Manager · Arbitration Specialist · Community Relations Representative (Community Relations Rep) · Conciliator · Contracts Negotiator · Debt Settlement Negotiator · Dispute Coordinator · Environmental Conflict Manager · Legal Mediator · Long Term Care Ombudsman · Mediation Commissioner · Ombudsman · Peacebuilding and Conflict Resolution Program Officer · Resolution Coordinator