Jobs / Management and business operations / 11-3051.01

Quality Control Systems Managers

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

US jobs
246,250 (SOC 11-3051 group, "Industrial Production Managers")
Median wage
$126,060 a year
Job family
Management and business operations

Can agents do the work of quality control systems managers?

We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SOP-Bench, 72.4% of tasks completed.

10% of this occupation's work, by O*NET work activities, is measured by a direct benchmark (figures for the SOC 11-3051 group).

  • 14%Direct organizational operations, activities, or proceduresNot measured
  • 8%Monitor operations to ensure adequate performanceNot measured
  • 6%Supervise personnel activitiesNot measured
  • 5%Operate energy production or distribution equipmentNot measured
  • 5%Monitor equipment operationNot measured
  • 5%Manage budgets or financesNot measured
  • 5%Analyze data to improve operationsNot measured
  • 5%Maintain operational recordsMeasured

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • AutomationBenchby ZapierTask level · Pass rate (task_completed_correctly)
    51.3%Gemini 4 Argon (High) · 30 Sep 2026
    Emerging
  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong
  • Vending-Bench 2by Andon LabsProject level · Final bank balance
    $15,515GPT-6 Astra · 7 Sep 2026
    Unrated

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Stop production if serious product defects are present.
  • Review and update standard operating procedures or quality assurance manuals.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Direct product testing activities throughout production cycles.
  • Instruct staff in quality control and analytical procedures.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Participate in the development of product specifications.
  • Identify quality problems or areas for improvement and recommend solutions.
Other job titles for this occupation (19)

Product Quality Director · Quality and Food Safety Manager · Quality and Process Improvement Manager · Quality Assurance Director (QA Director) · Quality Assurance Manager (QA Manager) · Quality Control Manager (QC Manager) · Quality Control Supervisor (QC Supervisor) · Quality Director · Quality Manager · Quality Systems Director · Construction Quality Control Manager · Quality Assurance Coordinator (QA Coordinator) · Quality Assurance Supervisor (QA Supervisor) · Quality Control Director (QC Director) · Quality Control Microbiology Supervisor (QC Microbiology Supervisor) · Quality Control Systems Manager (QC Systems Manager) · Quality Management Director · Quality Supervisor · Quality Systems Manager