Jobs / Management and business operations / 11-3121.00

Human Resources Managers

Plan, direct, or coordinate human resources activities and staff of an organization.

US jobs
220,660
Median wage
$149,280 a year
Job family
Management and business operations

Can agents do the work of human resources managers?

We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SOP-Bench, 72.4% of tasks completed.

7% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 24%Manage human resources activitiesNot measured
  • 7%Perform human resources activitiesNot measured
  • 6%Analyze data to improve operationsNot measured
  • 6%Interview people to obtain informationNot measured
  • 5%Communicate with others about operational plans or activitiesMeasured
  • 5%Negotiate contracts or agreementsNot measured
  • 5%Coordinate activities with clients, agencies, or organizationsNot measured
  • 5%Perform recruiting or hiring activitiesNot measured

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • AutomationBenchby ZapierTask level · Pass rate (task_completed_correctly)
    51.3%Gemini 4 Argon (High) · 30 Sep 2026
    Emerging
  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong
  • Vending-Bench 2by Andon LabsProject level · Final bank balance
    $15,515GPT-6 Astra · 7 Sep 2026
    Unrated

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Represent organization at personnel-related hearings and investigations.
  • Negotiate bargaining agreements and help interpret labor contracts.
  • Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Identify staff vacancies and recruit, interview, and select applicants.
  • Investigate and report on industrial accidents for insurance carriers.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
  • Administer compensation, benefits, and performance management systems, and safety and recreation programs.
Other job titles for this occupation (31)

Employee Relations Manager · HR Admin Director (Human Resources Administration Director) · HR Director (Human Resources Director) · HR Manager (Human Resources Manager) · HR Ops Manager (Human Resources Operations Manager) · HR VP (Human Resources Vice President) · Recruitment Director · Diversity and Inclusion Director · Diversity Manager · Efficiency Manager · Employee Welfare Manager · Employment Manager · HR Coordinator (Human Resources Coordinator) · HR Department Supervisor (Human Resources Department Supervisor) · HR Supervisor (Human Resources Supervisor) · Human Services Manager · Industrial Relations Director · Industrial Relations Manager · Labor Relations Director · Labor Relations Manager · Personnel Director · Personnel Generalist Manager · Personnel Manager · Placement Director · Position Description Manager · Recruiting Manager · Recruitment Manager · Staffing Manager · Talent Acquisition Director · Talent Acquisition Manager · Workforce Manager