Jobs / Management and business operations / 11-3131.00

Training and Development Managers

Plan, direct, or coordinate the training and development activities and staff of an organization.

US jobs
48,050
Median wage
$133,000 a year
Job family
Management and business operations

Can agents do the work of training and development managers?

We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SOP-Bench, 72.4% of tasks completed.

5% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 31%Train others on operational or work proceduresNot measured
  • 15%Collect data about consumer needs or opinionsNot measured
  • 9%Manage budgets or financesNot measured
  • 8%Develop operational or technical procedures or standardsNot measured
  • 7%Evaluate programs, practices, or processesNot measured
  • 5%Evaluate personnel capabilities or performanceNot measured
  • 5%Manage human resources activitiesNot measured
  • 5%Communicate with others about operational plans or activitiesMeasured

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • AutomationBenchby ZapierTask level · Pass rate (task_completed_correctly)
    51.3%Gemini 4 Argon (High) · 30 Sep 2026
    Emerging
  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong
  • Vending-Bench 2by Andon LabsProject level · Final bank balance
    $15,515GPT-6 Astra · 7 Sep 2026
    Unrated

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Develop and organize training manuals, multimedia visual aids, and other educational materials.
  • Prepare training budget for department or organization.
  • Develop testing and evaluation procedures.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Review and evaluate training and apprenticeship programs for compliance with government standards.
  • Coordinate established courses with technical and professional courses provided by community schools, and designate training procedures.
Other job titles for this occupation (39)

Education and Development Manager · L and D Director (Learning and Development Director) · Learning Manager · Organizational Development Manager (OD Manager) · Staff Development Director · Staff Training and Development Manager · Training and Development Coordinator (T and D Coordinator) · Training and Development Director (T and D Director) · Training Director · Training Manager · Apprenticeship Consultant · Development Associate · Development Coordinator · Development Director · E-Learning Manager (Electronic Learning Manager) · Education and Training Manager · Employee Development Director · Employee Development Manager · HR Trainer (Human Resources Trainer) · Knowledge Manager · L and D Program Manager (Learning and Development Program Manager) · Labor Training Manager · Leadership Development Director · Learning Director · Learning Officer · Learning Specialist · Manpower Development Manager · Onboarding Manager · Safety And Training Manager · Sales Training Manager · Staff Development Coordinator · Technical Training Director · Training and Development Manager (T and D Manager) · Training Coordinator · Training Development Director · Training Executive · Training Supervisor · Workforce Development Director · Workforce Development Program Director