Jobs / Management and business operations / 11-9051.00
Food Service Managers
Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
- US jobs
- 238,430
- Median wage
- $69,390 a year
- Job family
- Management and business operations
Can agents do the work of food service managers?
We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)
Agents complete 20% or more of the tasks (or projects) on a direct benchmark.
Evidence: SOP-Bench, 72.4% of tasks completed.
10% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 10%Direct organizational operations, activities, or proceduresNot measured
- 6%Evaluate production inputs or outputsNot measured
- 6%Determine resource needs of projects or operationsNot measured
- 5%Analyze data to improve operationsNot measured
- 5%Maintain operational recordsMeasured
- 5%Develop organizational policies, systems, or processesNot measured
- 5%Respond to customer problems or inquiriesMeasured
- 5%Maintain tools or equipmentNot measured
Benchmarks for the job family
These cover work in management and business operations, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
- 45.9%Claude Opus 4.6 · 16 Mar 2026Emerging
- 64.8%Claude Code + Opus 5.5 (max) · 6 Oct 2026Strong
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Schedule staff hours and assign duties.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
Other job titles for this occupation (45)
Banquet Manager · Catering Manager · CDM (Certified Dietary Manager) · Dining Service Director · F and B Manager (Food and Beverage Manager) · Food Service Director · Food Service Manager · Food Service Supervisor · Kitchen Manager · Restaurant Manager · Banquet Director · Cafe Operator · Cafeteria Director · Cafeteria Manager · Cafeteria Operator · Catering Coordinator · Catering Director · CFPP (Certified Food Protection Professional) · Chef Manager · Concessionaire · Cook Manager · Deli Manager · Dietary Manager · Dietary Supervisor · Dining Room Manager · F and B Director (Food and Beverage Director) · Fast Food Services Manager · Flight Kitchen Manager · Food GM (Food General Manager) · Food Production Manager · Food Service GM (Food Service General Manager) · Food Service Specialist · Front of House Manager (FOH Manager) · GM (General Manager) · Hospitality Manager · Liquor Establishment Manager · Luncheonette Operator · Lunchroom Operator · Menu Planner · Restaurant GM (Restaurant General Manager) · Restaurateur · Saloon Keeper · Shift Manager · Tavern Keeper · Tavern Operator