Jobs / Management and business operations / 11-9081.00
Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
- US jobs
- 42,620
- Median wage
- $69,250 a year
- Job family
- Management and business operations
Can agents do the work of lodging managers?
We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)
Agents complete 20% or more of the tasks (or projects) on a direct benchmark.
Evidence: SOP-Bench, 72.4% of tasks completed.
19% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 11%Provide information to guests, clients, or customersNot measured
- 7%Maintain operational recordsMeasured
- 6%Collect fares or paymentsNot measured
- 5%Direct organizational operations, activities, or proceduresNot measured
- 5%Train others on operational or work proceduresNot measured
- 5%Inspect facilities or equipmentNot measured
- 5%Communicate with others about operational plans or activitiesMeasured
- 5%Assign work to othersNot measured
Benchmarks for the job family
These cover work in management and business operations, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
- 45.9%Claude Opus 4.6 · 16 Mar 2026Emerging
- 64.8%Claude Code + Opus 5.5 (max) · 6 Oct 2026Strong
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Other job titles for this occupation (48)
Bed and Breakfast Innkeeper · Front Desk Manager · Front Office Director · Front Office Manager · Guest Relations Manager · Guest Services Manager · Hotel Manager · Night Manager · Resort Manager · Rooms Director · Accommodations General Manager · Accommodations Manager · Agricultural Labor Camp Manager · Apartment Coordinator · Boardinghouse Keeper · Camp Director · Campground Manager · Dude Ranch Manager · Front Desk Supervisor · Guest Experience Manager · Guest Services Supervisor · Hospitality Manager · Hotel Director · Hotel Front Desk Supervisor · Hotel Front Office Manager · Hotel GM (Hotel General Manager) · Hotel Operations Manager · Hotel Superintendent · Hotels General Manager · Housing Director · Inn Manager · Innkeeper · Landlady · Lodge Manager · Lodging Facilities Manager · Lodging Manager · Motel Keeper · Motel Manager · Motel Operator · Motor Hotel Manager · Recreational Resort Manager · Resident Manager · Resort Keeper · Revenue Manager · Rooming House Operator · RV Resort Manager (Recreational Vehicle Resort Manager) · Tourist Cabin Keeper · Tourist Home Keeper