Jobs / Management and business operations / 11-9111.00
Medical and Health Services Managers
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
- US jobs
- 597,080
- Median wage
- $123,860 a year
- Job family
- Management and business operations
Can agents do the work of medical and health services managers?
We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)
Agents complete 20% or more of the tasks (or projects) on a direct benchmark.
Evidence: SOP-Bench, 72.4% of tasks completed.
18% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 9%Implement procedures or processesMeasured
- 9%Train others on operational or work proceduresNot measured
- 7%Assign work to othersNot measured
- 6%Direct organizational operations, activities, or proceduresNot measured
- 6%Manage budgets or financesNot measured
- 6%Maintain current knowledge in area of expertiseNot measured
- 6%Prepare reports of operational or procedural activitiesNot measured
- 6%Communicate with others about operational plans or activitiesMeasured
Benchmarks for the job family
These cover work in management and business operations, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
- 45.9%Claude Opus 4.6 · 16 Mar 2026Emerging
- 58.2%Codex + GPT-6 Astra (max) · 3 Sep 2026Emerging
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
- 1846 EloClaude Opus 5.5 (Adaptive Reasoning, Max Effort, Default Fallback) · 23 Sep 2026Unrated
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Direct or conduct recruitment, hiring, and training of personnel.
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
- Establish objectives and evaluative or operational criteria for units managed.
- Develop and implement organizational policies and procedures for the facility or medical unit.
Other job titles for this occupation (80)
Cancer Center Director · Clinical Director · Health Information Management Director (HIM Director) · Health Information Manager (HIM Manager) · Healthcare System Director · Medical Records Director · Medical Records Manager · Mental Health Program Manager · Nurse Manager · Nursing Director · Assisted Living Administrator · Assisted Living Manager · Care Coordinator · Client Services Director · Clinic Director · Clinical Informatics Director · Clinical Manager · Clinical Services Director · Clinical Supervisor · Community Health Nursing Director · Correctional Therapy Director · Dental Laboratory Manager (Dental Lab Manager) · EMS Coordinator (Emergency Medical Services Coordinator) · EMS Manager (Emergency Medical Services Manager) · First Aid Director · Health Administrator · Health Care Administrator · Health Care Coordinator · Health Care Facility Administrator · Health Care Manager · Health Director · Health Information Services Manager · Health Manager · Health Services Administrator · Health Services Director · Health Unit Coordinator · Healthcare Administrator · Healthcare Manager · Hearing Therapy Director · Home Health Director · Hospice Administrator · Hospice Director · Hospice Plan Administrator · Hospice Superintendent · Hospital Administrator · Hospital Director · Hospital Manager · Hospital Plan Administrator · Hospital Superintendent · Hospital Supervisor · Hospital Unit Coordinator · Housing Manager · Inservice Coordinator · Laboratory Administrative Director (Lab Admin Director) · Laboratory Director (Lab Director) · Laboratory Manager (Lab Manager) · Long Term Care Administrator · Medical Care Administrator · Medical Director · Medical Information Manager · Medical Information Officer · Medical Manager · Medical Office Administrator · Medical Office Coordinator · Medical Office Manager · Medical Practice Manager · Medical Records Administrator · Medical Records Supervisor · Medical Supervisor · Medicine and Health Services Manager · Nurse Administrator · Nurse Supervisor · Nurses Director · Nurses Superintendent · Nursing Administrator · Nursing Home Administrator · Nursing Home Manager · Nursing Services Administrator · Nursing Services Director · Nursing Services Manager