Jobs / Management and business operations / 11-9131.00
Postmasters and Mail Superintendents
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
- US jobs
- 13,810
- Median wage
- $96,660 a year
- Job family
- Management and business operations
Can agents do the work of postmasters and mail superintendents?
We read the evidence at the level of the job family, Management and business operations:
- Task levelPartialOnly adjacent evidence. On TheAgentCompany, which gives agents workplace tasks inside a simulated software company, the best agent resolves 42.9% of tasks (a November 2025 result). No task-level benchmark in our collection maps directly to management or business operations.
- Project levelPartialMixed. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, and the best agent passes 73.5% of APEX-Agents tasks on the first try. Running a business is weaker: on Vending-Bench 2 the best model ends a simulated year with $15,515, about a quarter of Andon Labs' estimate for a good strategy.
Benchmarks for the job family
These cover work in management and business operations, not always this occupation's tasks.
- 1846 EloClaude Opus 5.5 (Adaptive Reasoning, Max Effort, Default Fallback) · 23 Sep 2026Unrated
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Resolve customer complaints.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Negotiate labor disputes.
- Select and train postmasters and managers of associate postal units.
- Inform the public of available services, and of postal laws and regulations.
- Issue and cash money orders.
- Collect rents for post office boxes.
Other job titles for this occupation (15)
Delivery Supervisor · Distribution Operation Supervisor (SDO) · Distribution Operations Manager · Distribution Operations Supervisor · Mail Delivery Supervisor · Postal Supervisor · Postmaster · Postmaster Relief (PMR) · Remote Encoding Center Manager · Remote Encoding Operations Supervisor · Mail Superintendent · Order to Delivery Supervisor · Postal Service Sectional Center Manager · Postal Superintendent · Service Delivery Supervisor