Jobs / Management and business operations / 11-9161.00

Emergency Management Directors

Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.

US jobs
13,500
Median wage
$93,330 a year
Job family
Management and business operations

Can agents do the work of emergency management directors?

We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SOP-Bench, 72.4% of tasks completed.

11% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 18%Develop contingency or emergency response plansNot measured
  • 12%Maintain current knowledge in area of expertiseNot measured
  • 5%Coordinate activities with clients, agencies, or organizationsNot measured
  • 5%Maintain operational recordsMeasured
  • 5%Prepare legal or regulatory documentsNot measured
  • 5%Develop professional relationships or networksNot measured
  • 5%Coordinate group, community, or public activitiesNot measured
  • 5%Communicate with others about operational plans or activitiesMeasured

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • AutomationBenchby ZapierTask level · Pass rate (task_completed_correctly)
    51.3%Gemini 4 Argon (High) · 30 Sep 2026
    Emerging
  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong
  • Vending-Bench 2by Andon LabsProject level · Final bank balance
    $15,515GPT-6 Astra · 7 Sep 2026
    Unrated

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency.
  • Develop and maintain liaisons with municipalities, county departments, and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment.
  • Coordinate disaster response or crisis management activities, such as ordering evacuations, opening public shelters, and implementing special needs plans and programs.
  • Prepare emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments.
  • Maintain and update all resource materials associated with emergency preparedness plans.
  • Prepare plans that outline operating procedures to be used in response to disasters or emergencies, such as hurricanes, nuclear accidents, and terrorist attacks, and in recovery from these events.
  • Develop and perform tests and evaluations of emergency management plans in accordance with state and federal regulations.
  • Collaborate with other officials to prepare and analyze damage assessments following disasters or emergencies.
  • Design and administer emergency or disaster preparedness training courses that teach people how to effectively respond to major emergencies and disasters.
  • Keep informed of activities or changes that could affect the likelihood of an emergency, response efforts, or plan implementation.
  • Inspect facilities and equipment, such as emergency management centers and communications equipment, to determine their operational and functional capabilities in emergency situations.
  • Review emergency plans of individual organizations, such as medical facilities, to ensure their adequacy.
Other job titles for this occupation (23)

911 Communications Manager · Emergency Management Coordinator · Emergency Management Director · Emergency Management System Director (EMS Director) · Emergency Manager · Emergency Planner · Emergency Preparedness Manager · Emergency Services Director · Emergency Services Program Coordinator · Public Safety Director · Change Management Specialist · Civil Defense Director · Civil Preparedness Officer · Disaster Response Director · Emergency Management Planner · Emergency Management Program Manager · Emergency Planning and Response Manager · Emergency Preparedness Coordinator · Emergency Response Coordinator · Emergency Services Coordinator · Production Controller · Response Coordinator · Supervisory Emergency Management Specialist