Jobs / Management and business operations / 11-9171.00
Funeral Home Managers
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
- US jobs
- 13,910
- Median wage
- $78,790 a year
- Job family
- Management and business operations
Can agents do the work of funeral home managers?
We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)
Agents complete 20% or more of the tasks (or projects) on a direct benchmark.
Evidence: SOP-Bench, 72.4% of tasks completed.
11% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 6%Advise others on products or servicesNot measured
- 6%Develop organizational policies, systems, or processesNot measured
- 6%Prepare schedules for services or facilitiesNot measured
- 5%Counsel others about personal mattersNot measured
- 5%Monitor operations to ensure compliance with regulations or standardsNot measured
- 5%Supervise personnel activitiesNot measured
- 5%Promote products, services, or programsNot measured
- 5%Respond to customer problems or inquiriesMeasured
Benchmarks for the job family
These cover work in management and business operations, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
- 45.9%Claude Opus 4.6 · 16 Mar 2026Emerging
- 64.8%Claude Code + Opus 5.5 (max) · 6 Oct 2026Strong
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Schedule funerals, burials, or cremations.
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
- Offer counsel and comfort to families and friends of the deceased.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Sell funeral services, products, or merchandise to clients.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Negotiate contracts for prearranged funeral services.
- Explain goals, policies, or procedures to staff members.
Other job titles for this occupation (15)
Arranging Funeral Director · Funeral Director · Funeral Home Location Manager · Funeral Home Manager · Funeral Home Owner · Funeral Service Manager · Licensed Funeral Director · Location Manager · Mortuary Operations Manager (Mortuary Ops Manager) · Prearranged Funeral Sales Manager · Advanced Planning Director · Funeral Counselor · Funeral Home Director · Funeral Home GM (Funeral Home General Manager) · Funeral Sales Manager