Jobs / Management and business operations / 11-9179.02

Spa Managers

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

US jobs
10,450 (SOC 11-9179 group, "Personal Service Managers, All Other")
Median wage
$69,770 a year
Job family
Management and business operations

Can agents do the work of spa managers?

We read the evidence at the level of the job family, Management and business operations:

  • Task levelPartialOnly adjacent evidence. On TheAgentCompany, which gives agents workplace tasks inside a simulated software company, the best agent resolves 42.9% of tasks (a November 2025 result). No task-level benchmark in our collection maps directly to management or business operations.
  • Project levelPartialMixed. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, and the best agent passes 73.5% of APEX-Agents tasks on the first try. Running a business is weaker: on Vending-Bench 2 the best model ends a simulated year with $15,515, about a quarter of Andon Labs' estimate for a good strategy.

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Respond to customer inquiries or complaints.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Coordinate facility schedules to maximize usage and efficiency.
  • Assess employee performance and suggest ways to improve work.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Verify staff credentials, such as educational and certification requirements.
  • Check spa equipment to ensure proper functioning.
  • Establish spa budgets and financial goals.
  • Recruit, interview, or hire employees.
  • Develop staff service or retail goals and guide staff in goal achievement.
  • Maintain client databases.
  • Schedule staff or supervise scheduling.
Other job titles for this occupation (11)

Guest Experience Director · Massage Department Manager · Spa Director · Spa Operation Manager · Spa Operations Manager (Spa Ops Manager) · Spa Supervisor · Day Spa Manager · Health Spa Manager · Medical Spa Manager · Spa Coordinator · Wellness Spa Manager