Jobs / Management and business operations / 13-1032.00

Insurance Appraisers, Auto Damage

Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.

US jobs
11,560
Median wage
$78,240 a year
Job family
Management and business operations

Can agents do the work of insurance appraisers, auto damage?

We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SOP-Bench, 72.4% of tasks completed.

0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 44%Determine values or prices of goods or servicesNot measured
  • 16%Examine financial activities, operations, or systemsNot measured
  • 16%Inspect vehiclesNot measured
  • 15%Prepare documentation for contracts, applications, or permitsNot measured
  • 9%Coordinate with others to resolve problemsNot measured

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • AutomationBenchby ZapierTask level · Pass rate (task_completed_correctly)
    51.3%Gemini 4 Argon (High) · 30 Sep 2026
    Emerging
  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong
  • Vending-Bench 2by Andon LabsProject level · Final bank balance
    $15,515GPT-6 Astra · 7 Sep 2026
    Unrated

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
  • Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
  • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
  • Prepare insurance forms to indicate repair cost estimates and recommendations.
  • Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
  • Determine salvage value on total-loss vehicle.
  • Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.
Other job titles for this occupation (41)

Appraiser · Automobile Appraiser (Auto Appraiser) · Automobile Damage Appraiser (Auto Damage Appraiser) · Damage Appraiser · Field Appraiser · Field Inspector · Insurance Appraiser · Material Damage Appraiser · Outside Physical Damage Appraiser · Physical Damage Appraiser · Appraisal Specialist · Auto Body Appraiser · Auto Body Repair Estimator · Auto Collision Estimator · Auto Damage Insurance Appraiser · Automobile Body Estimator (Auto Body Estimator) · Automobile Damage Estimator (Auto Damage Estimator) · Automobile Damage Field Appraiser (Auto Damage Field Appraiser) · Automotive Body Shop Estimator (Auto Body Shop Estimator) · Automotive Claims Adjuster (Auto Claims Adjuster) · Automotive Estimatics Inspector (Auto Estimatics Inspector) · Automotive Estimator (Auto Estimator) · Body Shop Estimator · Catastrophe Adjuster · Claims Appraiser · Collision Appraiser · Collision Center Estimator · Collision Estimator · Collision Repair Estimator · Commercial Field Inspector · Estimator · Field Auto Damage Adjuster · Field Automobile Adjuster (Field Auto Adjuster) · Field Automobile Damage Appraiser (Field Auto Damage Appraiser) · Field Property Loss Specialist · Material Damage Adjuster · Property Field Inspector · Reinspector · Total Loss Claims Adjuster · Vehicle Condition Assessor · Vehicle Damage Appraiser