Jobs / Management and business operations / 13-1041.03

Equal Opportunity Representatives and Officers

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

US jobs
417,070 (SOC 13-1041 group, "Compliance Officers")
Median wage
$80,730 a year
Job family
Management and business operations

Can agents do the work of equal opportunity representatives and officers?

We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SOP-Bench, 72.4% of tasks completed.

14% of this occupation's work, by O*NET work activities, is measured by a direct benchmark (figures for the SOC 13-1041 group).

  • 7%Investigate criminal or legal mattersNot measured
  • 7%Examine materials or documentation for accuracy or complianceMeasured
  • 7%Provide information to guests, clients, or customersNot measured
  • 6%Prepare legal or regulatory documentsNot measured
  • 5%Monitor operations to ensure compliance with regulations or standardsMeasured
  • 4%Direct organizational operations, activities, or proceduresNot measured
  • 4%Advise others on legal or regulatory mattersNot measured
  • 4%Inspect facilities or equipmentNot measured

Benchmarks for this occupation

These benchmarks name this occupation in their job mapping.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
  • Prepare reports related to investigations of equal opportunity complaints.
  • Interview persons involved in equal opportunity complaints to verify case information.
  • Study equal opportunity complaints to clarify issues.
  • Interpret civil rights laws and equal opportunity regulations for individuals or employers.
  • Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.
  • Develop guidelines for nondiscriminatory employment practices.
  • Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.
  • Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
  • Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
  • Conduct surveys and evaluate findings to determine if systematic discrimination exists.
  • Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
Other job titles for this occupation (15)

Affirmative Action Officer (AA Officer) · Civil Rights Investigator · Civil Rights Representative · Complaint Investigations Officer · Equal Employment Opportunity Officer (EEO Officer) · Equal Employment Opportunity Representative (EEO Representative) · Equal Opportunity Specialist · Action Officer · Appeals Coordinator · Civil Rights Specialist · Equal Employment Opportunity Specialist (EEO Specialist) · Equal Opportunity Counselor · Grievance and Appeals Coordinator · Grievance Coordinator · Human Rights Officer