Jobs / Management and business operations / 13-1075.00
Labor Relations Specialists
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
- US jobs
- 64,810
- Median wage
- $95,420 a year
- Job family
- Management and business operations
Can agents do the work of labor relations specialists?
We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)
Agents complete 20% or more of the tasks (or projects) on a direct benchmark.
Evidence: SOP-Bench, 72.4% of tasks completed.
0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 49%Negotiate contracts or agreementsNot measured
- 17%Monitor operations to ensure compliance with regulations or standardsNot measured
- 4%Maintain current knowledge in area of expertiseNot measured
- 4%Develop organizational policies, systems, or processesNot measured
- 4%Investigate criminal or legal mattersNot measured
- 4%Analyze business or financial risksNot measured
- 4%Coordinate group, community, or public activitiesNot measured
- 3%Evaluate programs, practices, or processesNot measured
Benchmarks for the job family
These cover work in management and business operations, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
- 45.9%Claude Opus 4.6 · 16 Mar 2026Emerging
- 64.8%Claude Code + Opus 5.5 (max) · 6 Oct 2026Strong
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Negotiate collective bargaining agreements.
- Investigate and evaluate union complaints or arguments to determine viability.
- Propose resolutions for collective bargaining or other labor or contract negotiations.
- Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
- Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
- Prepare evidence for disciplinary hearings, including preparing witnesses to testify.
- Mediate discussions between employer and employee representatives in attempt to reconcile differences.
- Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.
- Recommend collective bargaining strategies, goals, or objectives.
- Monitor company or workforce adherence to labor agreements.
- Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
- Assess risk levels associated with collective bargaining strategies.
Other job titles for this occupation (48)
Business Agent · Business Representative · Grievance Manager · Labor Relations Specialist · Labor Specialist · Appeals and Grievances Specialist · Arbitration Specialist · Collective Bargaining Specialist · Conciliator · Contract Negotiator · Employee and Labor Relations Specialist · Employee Engagement Specialist · Employee Experience Specialist · Employee Relations Business Partner (ERBP) · Employee Relations Consultant · Employee Relations Coordinator · Employee Relations Generalist · Employee Relations Investigator · Employee Relations Partner · Employee Relations Representative (Employee Relations Rep) · Employee Relations Specialist · Employee Representative (Employee Rep) · Employer Relations Representative (Employer Relations Rep) · Employer Relations Specialist · Grievance and Appeals Specialist · HR Specialist (Human Resources Specialist) · Industrial Relations Analyst · Industrial Relations Counselor · Industrial Relations Manager · Industrial Relations Representative (Industrial Relations Rep) · Industrial Relations Specialist · Industrial Relations Worker · Labor Conciliator · Labor Contract Analyst · Labor Mediator · Labor Organizer · Labor Relations Analyst · Labor Relations Consultant · Labor Relations Negotiator · Labor Relations Representative (Labor Relations Rep) · Labor Relations Worker · Labor Representative (Labor Rep) · Personnel Arbitrator · Personnel Negotiator · Relations Specialist · Union Organizer · Union Representative (Union Rep) · Union Steward