Jobs / Management and business operations / 13-1111.00

Management Analysts

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

US jobs
898,280
Median wage
$101,860 a year
Job family
Management and business operations

Can agents do the work of management analysts?

We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SOP-Bench, 72.4% of tasks completed.

0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 19%Communicate with others about business strategiesNot measured
  • 13%Develop operational or technical procedures or standardsNot measured
  • 11%Gather data about operational or development activitiesNot measured
  • 11%Analyze business or financial dataNot measured
  • 10%Advise others on business or operational mattersNot measured
  • 10%Analyze data to improve operationsNot measured
  • 7%Edit written materials or documentsNot measured
  • 5%Present research or technical informationNot measured

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • AutomationBenchby ZapierTask level · Pass rate (task_completed_correctly)
    51.3%Gemini 4 Argon (High) · 30 Sep 2026
    Emerging
  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong
  • Vending-Bench 2by Andon LabsProject level · Final bank balance
    $15,515GPT-6 Astra · 7 Sep 2026
    Unrated

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Gather and organize information on problems or procedures.
  • Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
  • Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
  • Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
  • Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
  • Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
  • Design, evaluate, recommend, and approve changes of forms and reports.
  • Recommend purchase of storage equipment and design area layout to locate equipment in space available.
Other job titles for this occupation (43)

Administrative Analyst · Business Analyst · Business Consultant · Employment Programs Analyst · Management Analyst · Management Consultant · Organizational Development Consultant · Performance Management Analyst · Program Management Analyst · Administrative Support Coordinator · Business Development Analyst · Business Management Analyst · Business Management Consultant · Business Operations Analyst · Business Process Analyst · Business Process Consultant · Business Systems Analyst · Clerical Methods Analyst · Commercial Specialist · Dealer Analyst · Forms Analyst · Health Information Management Business Analyst (HIM Business Analyst) · Health Information Management Data Analyst (HIM Data Analyst) · Health Program Analyst · Health Program Specialist · Health Systems Analyst · Healthcare Consultant · Human Resource Analyst (HR Analyst) · Implementation Consultant · Industrial Analyst · Management and Program Analyst · Management Scientist · Management Systems Auditor · Operations Analyst · Performance Consultant · Program Analyst · Program Development Specialist · Program Evaluator · Project Management Analyst · Records Management Analyst · Reports Analyst · Survey Analyst · Technical Business Analyst