Jobs / Management and business operations / 13-1121.00

Meeting, Convention, and Event Planners

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

US jobs
142,860
Median wage
$61,160 a year
Job family
Management and business operations

Can agents do the work of meeting, convention, and event planners?

We read the evidence for the whole job family, Management and business operations: Some tasks (first measured in the last 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SOP-Bench, 72.4% of tasks completed.

7% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 19%Coordinate group, community, or public activitiesNot measured
  • 7%Respond to customer problems or inquiriesMeasured
  • 7%Communicate with others about business strategiesNot measured
  • 6%Inspect facilities or equipmentNot measured
  • 6%Prepare financial documents, reports, or budgetsNot measured
  • 6%Research organizational behavior, processes, or performanceNot measured
  • 6%Monitor operations to ensure compliance with regulations or standardsNot measured
  • 5%Perform recruiting or hiring activitiesNot measured

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • AutomationBenchby ZapierTask level · Pass rate (task_completed_correctly)
    51.3%Gemini 4 Argon (High) · 30 Sep 2026
    Emerging
  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong
  • Vending-Bench 2by Andon LabsProject level · Final bank balance
    $15,515GPT-6 Astra · 7 Sep 2026
    Unrated

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
  • Review event bills for accuracy and approve payment.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Maintain records of event aspects, including financial details.
  • Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  • Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
  • Evaluate and select providers of services according to customer requirements.
  • Plan and develop programs, agendas, budgets, and services according to customer requirements.
  • Hire, train, and supervise volunteers and support staff required for events.
Other job titles for this occupation (45)

Catering Director · Conference Planner · Conference Planning Manager · Conference Services Director · Conference Services Manager · Convention Services Director · Convention Services Manager (CSM) · Event Coordinator · Events Manager · Special Events Coordinator · Catering and Convention Services Manager · Catering Coordinator · Certified Meeting Professional · Conference Manager · Conference Organizer · Conference Producer · Conference Reservationist · Conference Service Coordinator · Convention Manager · Convention Planner · Convention Worker · Conventions Reservationist · Corporate Event Planner · Corporate Meeting Planner · Event Manager · Event Organizer · Event Planner · Event Specialist · Event Staff · Events Coordinator · Events Director · Events Planner · Events Specialist · Executive Meeting Manager · Meeting Manager · Meeting Planner · Party Planner · Planner · Scheduling Coordinator · Special Events Director · Special Events Manager · Special Events Planner · Trade Show Coordinator · Wedding Designer · Wedding Planner