Jobs / Sales and marketing / 41-3041.00
Travel Agents
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
- US jobs
- 55,110
- Median wage
- $50,160 a year
- Job family
- Sales and marketing
Can agents do the work of travel agents?
We read the evidence for the whole job family, Sales and marketing: Some tasks (no change in 12 months)
Agents complete 20% or more of the tasks (or projects) on a direct benchmark.
Evidence: CRMArena-Pro, 58.3% of tasks completed.
0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 13%Execute financial transactionsNot measured
- 13%Determine values or prices of goods or servicesNot measured
- 13%Maintain operational recordsNot measured
- 13%Collect data about consumer needs or opinionsNot measured
- 13%Sell products or servicesNot measured
- 12%Prepare documentation for contracts, applications, or permitsNot measured
- 12%Gather information from physical or electronic sourcesNot measured
- 11%Promote products, services, or programsNot measured
Benchmarks for the job family
These cover work in sales and marketing, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Collect payment for transportation and accommodations from customer.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
- Record and maintain information on clients, vendors, and travel packages.
- Book transportation and hotel reservations, using computer or telephone.
- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
Other job titles for this occupation (28)
Auto Travel Counselor · Beach Expert · Corporate Travel Consultant · Destination Specialist · International Travel Consultant · Tour Coordinator · Tour Counselor · Travel Agent · Travel Consultant · Travel Counselor · Booking Agent · Business Travel Consultant · Certified Travel Counselor · Corporate Travel Agent · Corporate Travel Counselor · Corporate Travel Expert · Entertainment Travel Consultant · Leisure Travel Agent · Tour Agent · Travel Coordinator · Travel Planner · Travel Professional · Travel Sales Agent · Travel Service Consultant · Travel Specialist · Vacation Planner · VIP Travel Consultant (Very Important Person Travel Consultant) · Virtual Travel Consultant