Jobs / Sales and marketing / 41-4012.00
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
- US jobs
- 1,238,190
- Median wage
- $72,080 a year
- Job family
- Sales and marketing
Can agents do the work of sales representatives, wholesale and manufacturing, except technical and scientific products?
We read the evidence for the whole job family, Sales and marketing: Some tasks (no change in 12 months)
Agents complete 20% or more of the tasks (or projects) on a direct benchmark.
Evidence: CRMArena-Pro, 58.3% of tasks completed.
16% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 15%Advise others on products or servicesNot measured
- 10%Negotiate contracts or agreementsNot measured
- 9%Promote products, services, or programsNot measured
- 8%Respond to customer problems or inquiriesMeasured
- 6%Explain technical details of products or servicesNot measured
- 6%Identify business or organizational opportunitiesNot measured
- 5%Direct organizational operations, activities, or proceduresNot measured
- 5%Prepare documentation for contracts, applications, or permitsNot measured
Benchmarks for this occupation
These benchmarks name this occupation in their job mapping.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
Benchmarks for the job family
These cover work in sales and marketing, not always this occupation's tasks.
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Prepare sales contracts and order forms.
- Provide customers with product samples and catalogs.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
- Check stock levels and reorder merchandise as necessary.
Other job titles for this occupation (80)
Account Representative · Customer Account Technician · Inside Salesperson · Outside Sales Representative · Route Sales Representative · Sales Consultant · Sales Professional · Sales Representative (Sales Rep) · Salesman · Salesperson · Account Specialist · Agricultural Produce Commission Agent · Apparel Trimmings Sales Representative · Architectural Supplies Sales Representative · Artists Materials Sales Representative · Barber and Beauty Equipment Sales Representative · Barber and Beauty Supplies Sales Representative · Bottle Sales Representative · Bottling Equipment Sales Representative · Boys' Apparel Sales Representative · Bulk Plant Agent · Bulk Station Agent · Business to Business Sales Representative · Canvas Products Sales Representative · Church Furniture Sales Representative · Circulation Sales Representative · Coin Machine Sales Representative · Commercial Equipment Sales Representative · Commercial Supplies Sales Representative · Consignee · Containers Sales Representative · Cordage Sales Representative · Diamond Broker · Diamond Merchant · Distribution Agent · Distributor · Engineering Supplies Sales Representative · Enterprise Account Executive · Exporter · Factory Representative · Field Marketing Representative · Field Service Representative · Florist Supplies Salesperson · Food Products Sales Representative · Footwear Sales Representative · Freight Broker · Fuel Sales Representative · General Merchandise Sales Representative · Girls' Apparel Sales Representative · Hardware Supplies Sales Representative · Hobbies and Crafts Sales Representative · Home Furnishings Sales Representative · Hotel and Restaurant Equipment Sales Representative · Hotel and Restaurant Supply Sales Representative · Hotel Supplies Salesperson · Household Appliances Sales Representative · Importer · Independent Sales Representative · Industrial Rubber Goods Sales Representative · Inside Sales Representative · Jewelry Sales Representative · Key Account Manager (KAM) · Leather Goods Sales Representative · Livestock Commission Agent · Livestock Sales Representative · Malt Liquors Sales Representative · Manufacturer's Representative · Manufacturers Agent · Marking Pens Sales Representative · Men's Apparel Sales Representative · Metal Dealer · Mill Representative · Mortician Supplies Sales Representative · Motor Vehicle Sales Representative · Motor Vehicle Supply Sales Representative · Musical Accessories Sales Representative · Musical Instrument Sales Representative · Novelties Sales Representative · Office Machines Sales Representative · Office Materials Sales Representative