Jobs / DevOps, SRE, and IT operations / 15-1211.00
Computer Systems Analysts
Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.
- US jobs
- 519,530
- Median wage
- $105,850 a year
- Job family
- DevOps, SRE, and IT operations
Can agents do the work of computer systems analysts?
We read the evidence at the level of the job family, DevOps, SRE, and IT operations:
- Task levelPartialMixed. On SREGym, the best agent fixes 72.2% of injected faults end to end. On ITBench-AA, no model names the root cause of more than half of Kubernetes incidents (best 47%). Infrastructure as code has only generation tests with 2024-era results (IaC-Eval, 36.7%). We found no public benchmark with recent results that tests agents making Terraform changes to live infrastructure.
- Project levelUnexploredNo benchmark in our collection tests operations work at project scale, such as a multi-day migration, a platform upgrade, or an on-call rotation.
Benchmarks for the job family
These cover work in devops, sre, and it operations, not always this occupation's tasks.
- 36.7%GPT-4 with retrieval-augmented generation · 2024Emerging
- 47%Claude Opus 4.7 (Adaptive Reasoning, Max Effort) · 27 May 2026Emerging
- OSWorld-Verifiedby HKU, Salesforce AI Research, Carnegie Mellon University and University of Waterloo90.2%Intelligence-Indeed Agent · 25 Jul 2026Saturated
- 84.7%NexAU-AHE + GPT-5.5 · 23 Apr 2026Retired
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
- Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
- Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
- Consult with management to ensure agreement on system principles.
- Specify inputs accessed by the system and plan the distribution and use of the results.
- Expand or modify system to serve new purposes or improve work flow.
- Train staff and users to work with computer systems and programs.
- Assess the usefulness of pre-developed application packages and adapt them to a user environment.
Other job titles for this occupation (64)
Applications Analyst · Business Systems Analyst · Computer Analyst · Computer Systems Analyst · Computer Systems Consultant · Information Systems Analyst (ISA) · IT Analyst (Information Technology Analyst) · IT Systems Analyst (Information Technology Systems Analyst) · Programmer Analyst · Systems Analyst · Applications Systems Analyst · Automatic Data Processing Planner (ADP Planner) · Computer Architect · Computer Consultant · Computer Equipment Analyst · Computer Methods Analyst · Computer Systems Design Analyst · Computer Systems Designer · Computer Systems Specialist · Configuration Analyst · Configuration Manager · Cross Enterprise Integrator · Cyber Defense Infrastructure Support Specialist · Data Processing Consultant · Data Processing Systems Analyst · Data Processing Systems Consultant · Data Processing Systems Project Planner · Database Analyst · Database Design Analyst · Digital Computer Systems Analyst · EDI Analyst (Electronic Data Exchange Analyst) · Electronic Transactions Implementer · Engineering Systems Analyst · ERP Consultant (Enterprise Resource Planning Consultant) · ERP Specialist (Enterprise Resource Planning Specialist) · Functional Analyst · Health Systems Analyst · Implementation Consultant · Information Scientist · Information Systems Auditor (IS Auditor) · Information Systems Consultant (IS Consultant) · Information Systems Planner (IS Planner) · Information Systems Specialist (IS Specialist) · Internet Analyst · IT Auditor (Information Technology Auditor) · IT Business Analyst (Information Technology Business Analyst) · IT Business Systems Analyst (Information Technology Business Systems Analyst) · IT Consultant (Information Technology Consultant) · IT Performance Analyst (Information Technology Performance Analyst) · IT Security Analyst (Information Technology Security Analyst) · Public Key Infrastructure Analyst (PKI Analyst) · Scientific Systems Analyst · Software Analyst · Software Consultant · Solution Architect · Systems Analysis Specialist · Systems Integrator · Technical Analyst · Technical Business Analyst · Technical Consultant · Technology Analyst · Virus Technician (Virus Tech) · Vulnerability Assessment Analyst · Vulnerability Assessor