Can Agents Work?

Jobs / DevOps, SRE, and IT operations / 15-1241.01

Telecommunications Engineering Specialists

Design or configure wired, wireless, and satellite communications systems for voice, video, and data services. Supervise installation, service, and maintenance.

US jobs
179,740 (SOC 15-1241 group, "Computer Network Architects")
Median wage
$134,050 a year
Job family
DevOps, SRE, and IT operations

Can agents do the work of telecommunications engineering specialists?

We read the evidence for the whole job family, DevOps, SRE, and IT operations: Some tasks (no change in 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SREGym, 72.2% of tasks completed.

14% of this occupation's work, by O*NET work activities, is measured by a direct benchmark (figures for the SOC 15-1241 group).

  • 8%Maintain electronic, computer, or other technical equipmentNot measured
  • 6%Communicate with others about specifications or project detailsNot measured
  • 6%Document technical designs, procedures, or activitiesNot measured
  • 5%Develop models of systems, processes, or productsNot measured
  • 5%Direct organizational operations, activities, or proceduresNot measured
  • 5%Implement security measures for computer or information systemsMeasured
  • 4%Develop contingency or emergency response plansNot measured
  • 4%Set up computer systems, networks, or other information systemsMeasured

Benchmarks for the job family

These cover work in devops, sre, and it operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Retired

Their maintainers or a major evaluator stopped using them as a frontier measure. They do not count.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Document technical specifications and operating standards for telecommunications equipment.
  • Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
  • Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.
  • Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
  • Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
  • Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
  • Estimate costs for system or component implementation and operation.
  • Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
  • Review and evaluate requests from engineers, managers, and technicians for system modifications.
  • Implement or perform preventive maintenance, backup, or recovery procedures.
  • Inspect sites to determine physical configuration, such as device locations and conduit pathways.
  • Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
Other job titles for this occupation (26)

Communications Engineer · Communications Infrastructure Engineer · Communications Systems Technician (Communications Systems Tech) · Engineer · Infrastructure Engineer · Network Engineer · Signal Operations Support Specialist (Signal Ops Support Specialist) · Telecommunication Design Engineer (Telecom Design Engineer) · Telecommunications Consultant (Telecom Consultant) · Telecommunications Engineer (Telecom Engineer) · Communications Analyst · Communications Network Engineer · Communications Systems Engineer · Electrical Design Engineer · Multimedia Telecommunications Systems Integrator · Telecommunication Engineer (Telecom Engineer) · Telecommunications Administrator (Telecommunications Admin) · Telecommunications Analyst (Telecom Analyst) · Telecommunications Management Specialist (Telecom Management Specialist) · Telecommunications Network Engineer · Telecommunications Network Technician (Telecom Network Tech) · Telecommunications Operator (Telecom Operator) · Telecommunications Specialist (Telecom Specialist) · Telecommunications Systems Engineer · Unified Communications Engineer · VoIP Network Engineer (Voice over Internet Protocol Network Engineer)