Can Agents Work?

Jobs / DevOps, SRE, and IT operations / 15-1244.00

Network and Computer Systems Administrators

Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.

US jobs
314,340
Median wage
$99,130 a year
Job family
DevOps, SRE, and IT operations

Can agents do the work of network and computer systems administrators?

We read the evidence for the whole job family, DevOps, SRE, and IT operations: Some tasks (no change in 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: SREGym, 72.2% of tasks completed.

40% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 16%Implement security measures for computer or information systemsMeasured
  • 10%Monitor operation of computer or information technologiesMeasured
  • 9%Advise others on the design or use of technologiesNot measured
  • 8%Maintain electronic, computer, or other technical equipmentNot measured
  • 7%Resolve computer problemsMeasured
  • 5%Analyze data to improve operationsMeasured
  • 4%Direct organizational operations, activities, or proceduresNot measured
  • 4%Document technical designs, procedures, or activitiesNot measured

Benchmarks for the job family

These cover work in devops, sre, and it operations, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Retired

Their maintainers or a major evaluator stopped using them as a frontier measure. They do not count.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Configure, monitor, and maintain email applications or virus protection software.
  • Confer with network users about solutions to existing system problems.
  • Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
  • Maintain logs related to network functions, as well as maintenance and repair records.
  • Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Maintain an inventory of parts for emergency repairs.
  • Perform routine network startup and shutdown procedures, and maintain control records.
Other job titles for this occupation (48)

LAN Administrator (Local Area Network Administrator) · LAN Specialist (Local Area Network Specialist) · Network Administrator (Network Admin) · Network Analyst · Network Coordinator · Network Engineer · Network Manager · Network Specialist · Systems Engineer · Application Security Administrator · Application Systems Administrator · Computer Support Specialist · Computer Systems Security Administrator (Computer Systems Security Admin) · E-Mail System Administrator (Electronic Mail System Administrator) · Enterprise Systems Administrator · Hardware Installation Coordinator · Information Systems Administrator · Information Systems Operator · Internet Systems Administrator · Internetwork Expert (CCIE) · IS Coordinator (Information Systems Coordinator) · IT Administrator (Information Technology Administrator) · IT Analyst (Information Technology Analyst) · IT Systems Admin (Information Technology Systems Administrator) · LAN Systems Administrator (Local Area Network Systems Administrator) · Mainframe Systems Administrator · Network Control Analyst · Network Professional (CCNP) · Network Security Administrator · Network Support Administrator · Network Support Coordinator · Network Support Manager · Network Support Specialist · Network Systems Administrator · Network Systems Coordinator · Network Technician · Network Transport Administrator · Networking Administrator · Provider Network Manager · Server Administrator · Software Manager · Systems Administrator (Systems Admin) · Systems Operator · Systems Specialist · Systems Tester Administrator · WAN Administrator (Wide Area Network Administrator) · WAN Systems Administrator (Wide Area Network Systems Administrator) · Windows Administrator