Can Agents Work?

Jobs / Healthcare / 31-9095.00

Pharmacy Aides

Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.

US jobs
39,530
Median wage
$37,680 a year
Job family
Healthcare

Can agents do the work of pharmacy aides?

We read the evidence for the whole job family, Healthcare: Some tasks (no change in 12 months)

Agents complete 20% or more of the tasks (or projects) on a direct benchmark.

Evidence: MedAgentBench, 69.7% of tasks completed.

0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 20%Monitor resources or inventoriesNot measured
  • 16%Perform administrative or clerical activitiesNot measured
  • 8%Provide information to guests, clients, or customersNot measured
  • 6%Execute financial transactionsNot measured
  • 6%Prescribe medical treatments or devicesNot measured
  • 6%Stock supplies or productsNot measured
  • 6%Analyze health or medical dataNot measured
  • 4%Move materials, equipment, or suppliesNot measured

Benchmarks for the job family

These cover work in healthcare, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

  • OSWorld 2.0by HKU and Snorkel AIProject level · Binary completion rate (full set, 500 steps)
    44.3%Claude Opus 5 (max, batch tool) · 17 Sep 2026
    Emerging
  • SOP-Benchby AmazonTask level · Task success rate
    72.4%Claude 4 Opus (ReAct agent) · 23 Feb 2026
    Strong

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

  • GDPvalby OpenAIProject level · Wins plus ties against experts
    84.9%GPT-5.5 · Apr 2026
    Strong
  • GDPval-AAby Artificial AnalysisProject level · GDPval-AA Elo
    1866 EloClaude Opus 5.5 (Max, Default Fallback) · 10 Oct 2026
    Unrated

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Process medical insurance claims, posting bill amounts and calculating copayments.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Prepare prescription labels by typing or operating a computer and printer.
  • Operate cash register to process cash or credit sales.
  • Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low.
  • Accept prescriptions for filling, gathering and processing necessary information.
  • Maintain and clean equipment, work areas, or shelves.
  • Calculate anticipated drug usage for a prescribed period.
  • Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
  • Restock storage areas, replenishing items on shelves.
  • Greet customers and help them locate merchandise.
Other job titles for this occupation (16)

Certified Pharmacist Assistant · Front Counter Clerk · Pharmacist Assistant · Pharmacy Ancillary · Pharmacy Assistant · Pharmacy Care Rep (Pharmacy Care Representative) · Pharmacy Cashier · Pharmacy Clerk · Pharmacy Helper · Pharmacy Support Person (PSP) · Drug Clerk · Pharmaceutical Assistant · Pharmacist Aide · Pharmacist Helper · Pharmacy Intern · Prescription Clerk