Jobs / Office and administrative support / 43-3071.00
Tellers
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
- US jobs
- 329,480
- Median wage
- $43,030 a year
- Job family
- Office and administrative support
Can agents do the work of tellers?
We read the evidence for the whole job family, Office and administrative support: Most tasks (no change in 12 months)
Agents complete 60% or more of the tasks (or projects) on two direct benchmarks from independent institutions.
Evidence: OSWorld-Verified, 90.2% of tasks completed; SpreadsheetBench, 83.1% of tasks completed.
19% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 24%Evaluate the quality or accuracy of dataNot measured
- 11%Execute financial transactionsNot measured
- 10%Reconcile financial dataNot measured
- 8%Collect fares or paymentsNot measured
- 7%Calculate financial dataNot measured
- 7%Respond to customer problems or inquiriesMeasured
- 7%Perform administrative or clerical activitiesMeasured
- 7%Purchase goods or servicesNot measured
Benchmarks for the job family
These cover work in office and administrative support, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
- 45.9%Claude Opus 4.6 · 16 Mar 2026Emerging
- OSWorld-Verifiedby HKU, Salesforce AI Research, Carnegie Mellon University and University of Waterloo90.2%Intelligence-Indeed Agent · 25 Jul 2026Saturated
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
- 54.5%arito · 13 Sep 2026Emerging
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
- Prepare and verify cashier's checks.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.
- Identify transaction mistakes when debits and credits do not balance.
Other job titles for this occupation (45)
Account Representative · Bank Teller · Branch Operations Specialist · Customer Relationship Specialist · Customer Service Associate (CSA) · Financial Services Representative (FSR) · Member Services Representative · Personal Banking Representative · Roving Teller · Teller · Bank Representative · Banker · Bilingual Spanish Teller · Bilingual Teller · Branch Teller · Cash Management Services Teller · Cashier · Collection Teller · Commercial Teller · Coupon Clerk · Drive-in Teller · Exchange Clerk · Exchange Teller · Financial Teller · Foreign Banknote Teller · Foreign Banknote Teller Trader · Foreign Exchange Clerk · Loan Teller · Mail Teller · Member Service Representative (Member Service Rep) · Money Counter · Money Order Clerk · Note Teller · On-call Teller · Operations Specialist · Operations Teller · Paying Teller · Personal Banker · Receiving Teller · Retail Banker · Savings Teller · Securities Teller · Universal Banker · Utility Teller · Vault Teller