Can Agents Work?

Jobs / Office and administrative support / 43-4031.00

Court, Municipal, and License Clerks

Perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.

US jobs
179,750
Median wage
$48,700 a year
Job family
Office and administrative support

Can agents do the work of court, municipal, and license clerks?

We read the evidence at the level of the job family, Office and administrative support:

  • Task levelStrongOn computer-use and office-task benchmarks, top agents pass most tasks: 90.2% on OSWorld-Verified (humans: 72.4%), 83.1% on SpreadsheetBench, and 63.3% on WorkArena L1 under the standard protocol. Limits: many top entries are self-submitted and not re-run by the maintainers, and on TheAgentCompany's multi-step workplace tasks the best agent resolves 42.9%.
  • Project levelPartialOnly adjacent evidence. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, but GDPval tasks are one-shot and fully specified. No benchmark in our collection tests multi-day administrative work, such as running a calendar or a purchasing process.

Benchmarks for the job family

These cover work in office and administrative support, not always this occupation's tasks.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.
  • Examine legal documents submitted to courts for adherence to laws or court procedures.
  • Record case dispositions, court orders, or arrangements made for payment of court fees.
  • Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
  • Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.
  • Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
  • Instruct parties about timing of court appearances.
  • Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.
  • Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
  • Coordinate or maintain office tracking systems for correspondence or follow-up actions.
  • Research information in the municipal archives upon request of public officials or private citizens.
  • Prepare documents recording the outcomes of court proceedings.
Other job titles for this occupation (65)

City Clerk · City Recorder · City Secretary · Court Clerk · License Clerk · License Specialist · Motor Vehicle Licensing Clerk · Municipal Clerk · Permit Service Representative (Permit Service Rep) · Town Clerk · Agent Licensing Clerk · Animal Control Licensing Worker · Appeals Clerk · Appellate Court Clerk · Basic Traffic Minute Clerk · Birth Certification Clerk · Calendar Clerk · Case Clerk · Circuit Clerk · Circuit Court Clerk · Civil Clerk · County Clerk · Court Administrator (Court Admin) · Court Assistant · Court Attendant · Court Operations Clerk (Court Ops Clerk) · Court Specialist · Courtroom Calendar Clerk · Courtroom Clerk · Courtroom Deputy Clerk · Criminal Records Clerk · Deeds Recorder · Deeds Register · District Clerk · Docket Clerk · Docketing Specialist · Felony Clerk · Judicial Clerk · License Distributor · License Issuer · Licensing Clerk · Licensing Services Clerk · Licensing Specialist · Minute Clerk · Motor Vehicle Clerk · Motor Vehicle Field Representative (MVFR) · Motor Vehicle Representative (Motor Vehicle Rep) · Municipal Court Clerk · Permit Coordinator · Permit Specialist · Permit Technician (Permit Tech) · Probation Clerk · Process Server · Register · Registrar · Sessions Clerk · Subpoena Server · Summons Server · Tag Clerk · Township Clerk · Traffic Clerk · Utility Clerk · Village Clerk · Warrant Clerk · Wills Register