Jobs / Office and administrative support / 43-5041.00

Meter Readers, Utilities

Read meter and record consumption of electricity, gas, water, or steam.

US jobs
19,430
Median wage
$48,150 a year
Job family
Office and administrative support

Can agents do the work of meter readers, utilities?

We read the evidence at the level of the job family, Office and administrative support:

  • Task levelStrongOn computer-use and office-task benchmarks, top agents pass most tasks: 90.2% on OSWorld-Verified (humans: 72.4%), 83.1% on SpreadsheetBench, and 63.3% on WorkArena L1 under the standard protocol. Limits: many top entries are self-submitted and not re-run by the maintainers, and on TheAgentCompany's multi-step workplace tasks the best agent resolves 42.9%.
  • Project levelPartialOnly adjacent evidence. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, but GDPval tasks are one-shot and fully specified. No benchmark in our collection tests multi-day administrative work, such as running a calendar or a purchasing process.

Benchmarks for the job family

These cover work in office and administrative support, not always this occupation's tasks.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
  • Walk or drive vehicles along established routes to take readings of meter dials.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  • Install new or replace broken meters.
  • Inspect meters for unauthorized connections, defects, and damage, such as broken seals.
  • Perform preventative maintenance or minor repairs on meters.
  • Answer customers' questions about services and charges, or direct them to customer service centers.
  • Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  • Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  • Dig dirt away from meters to take readings.
  • Report lost or broken keys.
Other job titles for this occupation (23)

Field Technician (Field Tech) · Meter Reader · Meter Reading Clerk · Meter Service Technician (Meter Service Tech) · Meter Service Worker · Meter Technician (Meter Tech) · Utility Service Worker · Water Inspector · Water Meter Reader · Water Use Inspector · Electric Meter Reader · Gas Meter Reader · Meter Installer · Meter Record Clerk · Meter Service Representative (Meter Service Rep) · Meterman · Service Worker · Steam Meter Reader · Utilities Technician (Utilities Tech) · Utility Locator · Utility Meter Technician (Utility Meter Tech) · Utility Technician (Utility Tech) · Utility Worker