Jobs / Office and administrative support / 43-5041.00

Meter Readers, Utilities

Read meter and record consumption of electricity, gas, water, or steam.

US jobs
19,430
Median wage
$48,150 a year
Job family
Office and administrative support

Can agents do the work of meter readers, utilities?

We read the evidence for the whole job family, Office and administrative support: Most tasks (no change in 12 months)

Agents complete 60% or more of the tasks (or projects) on two direct benchmarks from independent institutions.

Evidence: OSWorld-Verified, 90.2% of tasks completed; SpreadsheetBench, 83.1% of tasks completed.

20% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 16%Process digital or online dataMeasured
  • 13%Notify others of emergencies or problemsNot measured
  • 9%Provide information to guests, clients, or customersNot measured
  • 9%Operate transportation equipment or vehiclesNot measured
  • 8%Monitor equipment operationNot measured
  • 7%Maintain facilities or equipmentNot measured
  • 5%Adjust equipment to ensure adequate performanceNot measured
  • 4%Evaluate the quality or accuracy of dataNot measured

Benchmarks for the job family

These cover work in office and administrative support, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
  • Walk or drive vehicles along established routes to take readings of meter dials.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  • Install new or replace broken meters.
  • Inspect meters for unauthorized connections, defects, and damage, such as broken seals.
  • Perform preventative maintenance or minor repairs on meters.
  • Answer customers' questions about services and charges, or direct them to customer service centers.
  • Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  • Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  • Dig dirt away from meters to take readings.
  • Report lost or broken keys.
Other job titles for this occupation (23)

Field Technician (Field Tech) · Meter Reader · Meter Reading Clerk · Meter Service Technician (Meter Service Tech) · Meter Service Worker · Meter Technician (Meter Tech) · Utility Service Worker · Water Inspector · Water Meter Reader · Water Use Inspector · Electric Meter Reader · Gas Meter Reader · Meter Installer · Meter Record Clerk · Meter Service Representative (Meter Service Rep) · Meterman · Service Worker · Steam Meter Reader · Utilities Technician (Utilities Tech) · Utility Locator · Utility Meter Technician (Utility Meter Tech) · Utility Technician (Utility Tech) · Utility Worker