Jobs / Office and administrative support / 43-6014.00
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
- US jobs
- 1,706,790
- Median wage
- $47,540 a year
- Job family
- Office and administrative support
Can agents do the work of secretaries and administrative assistants, except legal, medical, and executive?
We read the evidence for the whole job family, Office and administrative support: Most tasks (no change in 12 months)
Agents complete 60% or more of the tasks (or projects) on two direct benchmarks from independent institutions.
Evidence: OSWorld-Verified, 90.2% of tasks completed; SpreadsheetBench, 83.1% of tasks completed.
24% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 7%Schedule appointmentsMeasured
- 7%Operate office equipmentNot measured
- 6%Provide information to guests, clients, or customersNot measured
- 5%Direct organizational operations, activities, or proceduresNot measured
- 5%Operate computer systems or computerized equipmentMeasured
- 5%Process shipments or mailNot measured
- 5%Process digital or online dataMeasured
- 4%Distribute materials, supplies, or resourcesNot measured
Benchmarks for the job family
These cover work in office and administrative support, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
- 45.9%Claude Opus 4.6 · 16 Mar 2026Emerging
- OSWorld-Verifiedby HKU, Salesforce AI Research, Carnegie Mellon University and University of Waterloo90.2%Intelligence-Indeed Agent · 25 Jul 2026Saturated
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
- 54.5%arito · 13 Sep 2026Emerging
Context only
These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Maintain scheduling and event calendars.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Complete forms in accordance with company procedures.
- Locate and attach appropriate files to incoming correspondence requiring replies.
Other job titles for this occupation (34)
Administrative Assistant (Admin Assistant) · Administrative Clerk · Administrative Secretary (Admin Secretary) · Administrative Specialist (Admin Specialist) · Administrative Support Assistant (ASA) · Administrative Technician · Department Secretary · Office Assistant · Secretary · Staff Assistant · Administrative Associate · Administrative Coordinator · Administrative Liaison · Administrative Resources Associate · Administrative Support Specialist · Alumni Secretary · Appointment Scheduler · Clerical Secretary · Clerk Secretary · Escrow Assistant · Escrow Secretary · Front Desk Coordinator · Office Administrator · Office Secretary · Operations Assistant · Personal Assistant · Personal Secretary · Police · Police Administrative Assistant · Program Assistant · Real Estate Administrative Assistant · Scheduling Coordinator · School Attendance Secretary · School Secretary