Can Agents Work?

Jobs / Office and administrative support / 43-9071.00

Office Machine Operators, Except Computer

Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.

US jobs
25,130
Median wage
$40,960 a year
Job family
Office and administrative support

Can agents do the work of office machine operators, except computer?

We read the evidence for the whole job family, Office and administrative support: Most tasks (no change in 12 months)

Agents complete 60% or more of the tasks (or projects) on two direct benchmarks from independent institutions.

Evidence: OSWorld-Verified, 90.2% of tasks completed; SpreadsheetBench, 83.1% of tasks completed.

7% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 26%Operate office equipmentNot measured
  • 11%Adjust equipment to ensure adequate performanceNot measured
  • 9%Compile records, documentation, or other dataNot measured
  • 7%Read documents or materials to inform work processesNot measured
  • 6%Purchase goods or servicesNot measured
  • 5%Stock supplies or productsNot measured
  • 5%Maintain operational recordsMeasured
  • 5%Move materials, equipment, or suppliesNot measured

Benchmarks for the job family

These cover work in office and administrative support, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Context only

These benchmarks span many occupations, or they test how agents behave. They give context but do not set the step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
  • Deliver completed work.
  • Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
  • Sort, assemble, and proof completed work.
  • Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
  • Complete records of production, including work volumes and outputs, materials used, and any backlogs.
  • Compute prices for services and receive payment, or provide supervisors with billing information.
  • Set up and adjust machines, regulating factors such as speed, ink flow, focus, and number of copies.
  • Load machines with materials such as blank paper or film.
  • Monitor machine operation, and make adjustments as necessary to ensure proper operation.
  • Clean machines, perform minor repairs, and report major repair needs.
  • File and store completed documents.
Other job titles for this occupation (77)

Copy Center Operator · Copy Machine Operator · Copy Technician · Graphics Production Specialist · Key Operator · Machine Operator · Printing Services Coordinator · Reprographics Technician · Braille Coder · Braille Duplicating Machine Operator · Business Machine Operator · Check Embosser · Check Writing Machine Operator · Clerical Offset Duplicating Machine Operator · Coin Machine Operator · Coin Rolling Machine Operator · Coin Wrapping Machine Operator · Collating Machine Operator · Collator Operator · Compotype Operator · Copy and Print Associate · Copy Associate · Copy Center Associate · Copy Center Clerk · Copy Center Specialist · Copy Operator · Copy Room Technician · Dexigraph Operator · Ditto Machine Operator · Document Photographer · Document Scanner · Duplicating Machine Operator · Duplicator · Dupligraph Operator · Embossing Machine Operator · Graphotype Operator · Impress Associate · Line-O-Scribe Operator · Micro Photographer · Microfiche Camera Operator · Microfilm Camera Operator · Microfilm Machine Operator · Microfilm Mounter · Microfilm Operator · Microfilmer · Mimeograph Operator · Mimeographer · Multigraph Operator · Multigrapher · Multilith Operator · Office Machine Embossograph Operator · Offset Duplicating Machine Operator · Onsite Services Specialist · Photocopy Operator · Photocopying Machine Operator · Photographic Machine Operator · Photostat Operator · Photostatic Copy Maker · Print Center Associate · Printing Sign Machine Operator · Proof Clerk · Proof Machine Operator · Proof Operator · Recordak Operator · Reprographics Associate · Scanners Clerk · Scanning Clerk · Scanning Equipment Operator · Service Center Operator · Service Operator · Set-O-Type Operator · Site Services Specialist · Ticket Machine Operator · Transit Clerk · Transit Department Clerk · Transit Proof Machine Operator · Xerox Machine Operator