Can Agents Work?

Jobs / Transportation and material moving / 53-6032.00

Aircraft Service Attendants

Service aircraft with fuel. May de-ice aircraft, refill water and cooling agents, empty sewage tanks, service air and oxygen systems, or clean and polish exterior.

US jobs
31,300
Median wage
$40,450 a year
Job family
Transportation and material moving

Can agents do the work of aircraft service attendants?

We read the evidence for the whole job family, Transportation and material moving: Unmeasured (no change in 12 months)

No direct benchmark gives a success rate.

0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.

  • 17%Communicate with others about operational plans or activitiesNot measured
  • 16%Maintain vehicles in working conditionNot measured
  • 13%Maintain operational recordsNot measured
  • 12%Maintain tools or equipmentNot measured
  • 9%Climb equipment or structuresNot measured
  • 9%Inspect vehiclesNot measured
  • 7%Operate transportation equipment or vehiclesNot measured
  • 6%Signal others to coordinate work activitiesNot measured

Benchmarks for the job family

These cover work in transportation and material moving, not always this occupation's tasks.

Direct evidence

Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.

  • Waymo Safety Impact data hubby WaymoTask level · Reduction in any-injury-reported crashes vs human benchmark
    82%Waymo Driver (rider-only, 220.6M miles through March 2026) · Mar 2026
    Unrated

Also relevant

These benchmarks cover part of this family's work, or have no result yet. They do not set its step.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Guide aircraft to designated areas using hand signals, batons, or other methods.
  • Radio to flight dispatchers or other personnel to discuss incoming or outgoing aircraft.
  • Complete forms describing tasks completed.
  • Apply de-icing fluid to aircraft from baskets lifted by truck-mounted cranes.
  • Tow aircraft to gates or hangars using tugs, tractors, or other vehicles.
  • Refuel aircraft using hoses connected to fuel trucks.
  • Empty aircraft lavatory systems or refill them with sanitizer fluid.
  • Load baggage or cargo for crew or passengers.
  • Inspect aircraft components to locate cracks, breaks, leaks, or other problems.
  • Climb ladders to reach aircraft surfaces to be cleaned.
  • Refill aircraft potable water tanks.
Other job titles for this occupation (13)

Aircraft Deicer · Aircraft Refueler · Fueler · Refueler · Aircraft Cleaner · Aircraft Detailer · Aircraft Fueler · Aircraft Technical Cleaner · Airfield Maintenance Equipment Operator · Airline Refueler · Airplane Refueler · Exterior Aircraft Cleaner · Lavatory Technician