Jobs / Transportation and material moving / 53-6061.00
Passenger Attendants
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
- US jobs
- 27,110
- Median wage
- $37,720 a year
- Job family
- Transportation and material moving
Can agents do the work of passenger attendants?
We read the evidence for the whole job family, Transportation and material moving: Unmeasured (no change in 12 months)
No direct benchmark gives a success rate.
0% of this occupation's work, by O*NET work activities, is measured by a direct benchmark.
- 39%Provide general assistance to others, such as customers, patrons, or motoristsNot measured
- 27%Provide information to guests, clients, or customersNot measured
- 11%Operate transportation equipment or vehiclesNot measured
- 10%Explain regulations, policies, or proceduresNot measured
- 9%Signal others to coordinate work activitiesNot measured
- 2%Evaluate the quality or accuracy of dataNot measured
- 2%Maintain operational recordsNot measured
Benchmarks for the job family
These cover work in transportation and material moving, not always this occupation's tasks.
Direct evidence
Work benchmarks mapped primary to this family. They set the step when they report how many tasks agents complete.
- 82%Waymo Driver (rider-only, 220.6M miles through March 2026) · Mar 2026Unrated
Also relevant
These benchmarks cover part of this family's work, or have no result yet. They do not set its step.
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Perform equipment safety checks prior to departure.
- Explain and demonstrate safety procedures and safety equipment use.
- Signal transportation operators to stop or to proceed.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
- Open and close doors for passengers.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Provide boarding assistance to elderly, sick, or injured people.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Adjust window shades or seat cushions at the request of passengers.
Other job titles for this occupation (21)
Attendant · Bus Aide · Bus Assistant · Bus Attendant · Bus Monitor · Cabin Attendant · Fare Enforcement Officer · Transportation Aide · Transportation Assistant · Transportation Attendant · Airport Attendant · Chair Car Attendant · Club Car Attendant · Ground Transportation Monitor · Passenger Representative · Passenger Service Agent · Passenger Service Representative · Sleeping Car Service Attendant · Station Attendant · Tavern Car Attendant · Train Attendant